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Frequently Asked Question (FAQs) for current and future students, their families and educational advisors


UMass Boston Navitas Global Student Success Program

Conditions of Enrollment

Student visa conditions

  1. International students must be enrolled full time, for undergraduate students--at least 12 credits.

  2. Student visas are usually issued for the period of the program. Students wishing to extend their study permit should first consult UMass Boston Navitas GSSP for assistance.

Other conditions

  1. The student is expected to attend all classes, undertake all tests and examinations during a program, and abide by all rules and regulations of UMass Boston Navitas GSSP that are in force at any time.

  2. The contract between the applicant and UMass Boston Navitas GSSP is governed by the laws of the United States and the Commonwealth of Massachusetts.

  3. UMass Boston Navitas GSSP may, by written notice, vary the conditions of enrollment as may be necessary to comply with any law, regulation or amendment thereof, of the United States and the Commonwealth of Massachusetts.

  4. In the event of circumstances requiring urgent medical care and where it is not possible to contact the parent/guardian, UMass Boston Navitas GSSP is authorized as a matter of urgency to seek and provide appropriate medical care. Students are responsible for any additional costs.


Students can defer their program start date a maximum of two times. Subsequent requests for deferral will result in the student needing to re-apply. Deferral requests must be made in writing. If a student wishes to defer their admission until a later semester, UMass Boston Navitas GSSP will hold the fees paid until commencement without levying a penalty. If the student subsequently withdraws, the Fee Refund Policy will apply as at the date UMass Boston Navitas GSSP was advised in writing of their withdrawal. UMass Boston Navitas GSSP reserves the right to apply the Fee Refund Policy to the date of the initial deferral. UMass Boston Navitas GSSP reserves a right to not approve deferral requests.

Refund Schedule Policy

  1. For the purposes of this Refund Schedule Policy, term fees are defined as one full time term of study in any program at UMass Boston Navitas GSSP.

  2. All currency in this refund policy is in United States dollars (USD).

  3. If an applicant accepts a place offered at UMass Boston Navitas GSSP and pays the administration fee and/or fees, a binding contract is created between UMass Boston Navitas GSSP and the student.

  4. Notification of cancellation or withdrawal from a course(s) or withdrawal or deferral from a program of study must be made in writing to UMass Boston Navitas GSSP, 100 Morrissey Boulevard, Boston MA 02125, USA or by email to, only from the student's email address.

  5. Students who dispute UMass Boston Navitas GSSP's decision regarding a refund have recourse with the Executive Director of UMass Boston Navitas GSSP.

  6. In the case of cancellation or withdrawal, the cancellation fee (administration charge if relevant) will be calculated as shown in the table below.

  7. In case of a deferral, the fees will be retained by UMass Boston Navitas GSSP until commencement of studies; in case of a leave of absence, the fees will be retained by UMass Boston Navitas GSSP until recommencement of studies. If the student subsequently withdraws, the Refund Policy will apply as of the date UMass Boston Navitas GSSP was advised in writing of their withdrawal. UMass Boston Navitas GSSP reserves the right to apply the Refund Policy to the date of the initial deferral or leave of absence.

  8. SEVIS fees paid to the US Department of Homeland Security by the student are not reimbursed by UMass Boston Navitas GSSP.

  9. Students whose admission offer is withdrawn for submission of a false/misleading application or whose enrollment is terminated by UMass Boston Navitas GSSP will not be entitled to any refund of fees. Any fee refund is wholly at the discretion of UMass Boston Navitas GSSP.

  10. Refunds for students who must withdraw for medical reasons will be based upon the table below.

  11. UMass Boston Navitas GSSP reserves the right to withdraw a program or course(s) from offer at its discretion. If a student is unable to enroll in a similar program or course(s) at UMass Boston Navitas GSSP and the enrollment is cancelled, all fees will be refunded with the exception of any non-refundable fees.

  12. Where an I20 and/or F1 Visa or any other immigration document is rejected due to a breach in student study conditions, a student must withdraw from UMass Boston Navitas GSSP and the cancellation fee will be calculated as shown in the table below. Students withdrawing from a course must first consult with a UMass Boston Navitas GSSP Advisor to ensure they maintain the minimum courseload to satisfy their student visa requirements.

  13. All refunds under this Refund Policy will be paid within four (4) weeks of receiving a written claim from the student.

  14. Refunds are to be paid to the person who enters into the contract with UMass Boston Navitas GSSP and to the original account from which the fees were paid.

Refund Policy Table

Event Cancellation Fee
Student visa refusal (Proof of refusal necessary, for example, letter of visa refusal; rejection from the US embassy) US$250 administration fee
Withdrawal from program (in any semester):
Written notice given prior to first day of Orientation The higher of $3500 or 20% of the balance of tuition on account (+ US$250 administration fee)
Written notice given on or after the first day of Orientation 100% of semester tuition*
Withdrawal from single course(s):
Written notice given prior to Add/Drop deadline No cancellation fee. (Funds remain with UMass Boston Navitas GSSP and are credited against enrollment in a subsequent semester. 100% of tuition is forfeited if the student does not re-enroll in a subsequent semester.)
Written notice given after Add/Drop deadline 100% of semester tuition*
*Semester tuition is equivalent to 12 credits or 4 subjects, whichever is greater.